Standard Procedure

Give your best people a team of agents that works the way they do.

Your people describe how they do the job, and an agent turns it into a procedure. Agents carry out the steps in the tools you already use, such as Google Workspace, Slack and Linear. The steps you mark come back to a person, like the review before anything reaches a client.

We’ll email you when we can set your business up.

Illustration of Josh’s Now screen in Standard Procedure. One review is stopped for him: the QA agent passed 30 of 31 checks, the export button is cut off on phones, and he can send the filter back to the coding agent.

One thing is stopped for you

You’re running QA on one thing

Nothing is stopped for you

6 running on their own · 14 finished since yesterday · Tuesday 10:48

Warehouse filter Kestrel Logistics

1234567 · yours8910 1234567 · yours8910 12345 · agent678910 12345678 · agent910 40 min

Nina reviews Wednesday · Step 7, Review

One QA check failed on phones. Send the filter back to the coding agent?

QA agent’s run

30 of 31 passed

31 screenshots, desktop and phone

Check 4 · phone, 390 px

Export button cut off

Screenshot 27 of 31

Nina approved 5 points on MondayEvery desktop check passed

Nina sees nothing until you decide.

Sent back to the coding agent at 10:48 with screenshot 27. QA runs again when the fix lands.

You’re running QA. The agent’s 31 screenshots stay beside your run.

Sent on at 10:48. The write-up tells Nina about the phone issue.

Running

  • Driver sign-in fix Kestrel Logistics 12345 · agent678910 25 min
  • Invoice export Oakline Physio 123456789 · Oakline10 1 d
  • An agent
  • A teammate
  • Someone outside, like a client
  • You, at the steps you mark

Greenfield’s delivery procedure. The client and request are examples.

Ten steps from a client’s request to the next deployment.

Greenfield runs its client work on this procedure. Pick a step to see who has it and what happens there.

Nina Ops manager, Kestrel Logistics

Mon 09:14

Step 1 · Request

Nina asked in Kestrel’s portal: “Can dispatch filter pickups by warehouse? We run three.”

  • Arrived in the Kestrel portal
  • Matched to Greenfield’s client change procedure

We’re setting up the first businesses now.

We’ll email you when we can set your business up.